Complimentary miniature with every order Free shipping above ₹2,999 Extrait strength, 20–25% perfume oil Gift-ready boxes as standard

Questions, answered.

Delivery, returns, payments and the fragrances themselves.

Orders & delivery

Do you deliver across India?

Yes. We deliver to every serviceable pincode in India. Enter your pincode on any product page to check delivery.

How long will my order take?

Most orders arrive in 3–7 working days. Remote locations, public holidays and weather can add a day or two.

Is shipping free?

Shipping is free on orders of ₹2,999 and above. Below that, a flat ₹149 applies.

Can I track my order?

Yes. Once your order ships you will receive a tracking link by email and WhatsApp, and you can also use the Track order page.

Returns & cancellations

Can I return a fragrance?

Sealed, unused bottles can be returned within 7 days of delivery. Because fragrance is a personal-care product, opened bottles cannot be returned unless they arrive damaged or incorrect.

Can I cancel my order?

Orders can be cancelled any time before they are dispatched. Once shipped, cancellation is no longer possible.

What if my parcel arrives damaged?

Please email us a photo within 48 hours of delivery and we will send a replacement at no cost.

About the fragrances

Are the fragrances unisex?

Many of them are, and all are labelled by the character of the scent rather than a gender. The Women, Men and Unisex filters are there only to help you start.

How long will a fragrance last?

Eau de parfum typically lasts 6–8 hours on skin, and extrait 8–10 hours or more. Skin type, weather and application all make a difference.

Are your fragrances authentic?

Every A'OR fragrance is composed and bottled for us, and each bottle carries a batch number on the base.

Do you offer gift wrapping?

Every order ships in a gift-ready box. Add a message at checkout and we will include a card.

Payments

Which payment methods do you accept?

UPI, credit and debit cards, net banking, popular wallets and cash on delivery (a ₹49 handling fee applies).

Is my payment secure?

Payments are processed through an encrypted, PCI-compliant gateway. We never see or store your card details.

Still have a question?

Write to us and we will reply within one working day.

Contact us